Delivering Person Centred Services: A Case Management Approach | 1st Edition | AU/NZ

About This Product

WINNER 2021 EPAA for VET Teaching and Learning Resource The judges said "Delivering Person Centred Services is a comprehensive resource for students and instructors. Structured according to the core competencies of the Diploma of Community Services case management specialisation, the book’s elegant design and pedagogical features make light work of ensuring that students are prepared for the workforce." Delivering Person Centred Services: A Case Management Approach is designed for community service workers to acquire the knowledge and skills needed to manage, coordinate and deliver services to individuals, groups and communities in response to their needs and future goals. The text addresses all core competency units of the Diploma of Community Services, as well as all the competencies in the case management specialisation. Five chapters also address the general electives: advocacy, crisis situations, research, collaboration and networking. All cases are contextualised to the practice environment and address specialty areas such as youth work, family violence, child protection, mental health, disability and social housing. Features such as reflective practice, research activities and industry insights are integrated throughout the text.