Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
Your form is submitting...
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Email Address is required. 'Email Address' must contain at least 0 characters 'Email Address' cannot exceed 0 characters Please enter a valid Email Address
Institution is required.
Discipline is required.
Country is required.
State is required.
Cengage, at your service! How can we best meet your needs? is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Quality Concepts for the Process Industry, 2nd Edition

Michael Speegle

  • Copyright 2010
  • {{checkPublicationMessage('Published', '2009-03-13T00:00:00+0000')}}
Starting At $84.95 See pricing and ISBN options
Instructor Next Steps
Students: Buy now
Quality Concepts for the Process Industry 2nd Edition by Michael Speegle
Quick Navigation

Overview

Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Each chapter of the text contains chapter objectives, thorough discussions of the concepts presented, a summary, and end-of-chapter review questions. There is a complete glossary of terms and a list of additional references in the back of the book.

{{readMore['overview'] ? 'Read More' : 'Read Less'}}

Meet the Authors

{{collapseContainerClosed['meet-the-author'] ? 'Show More' : 'Show Less'}}

Michael Speegle

Michael R. Speegle is currently the Department Chairman of Process Technology, Instrumentation and Electrical Technology at San Jacinto College in Pasadena, Texas. He holds a master's degree in biology from the University of Texas at Arlington, and has worked for 18 years in the petrochemical and refining industry in various roles. Retired from BP-Amoco, Speegle completed three oil and gas internships sponsored by BP to enhance the teaching of oil and gas exploration and production. He is also the author of several books and articles in the field and co-authored two textbooks for analyzer technicians. Speegle is a member of the Gulf Coast Process Technology Association and has received a certificate in oil and gas production from the Center for the Advancement of Process Technology.

Features

{{collapseContainerClosed['features'] ? 'Show More' : 'Show Less'}}
  • New chapters covering Why Quality is Important, Employee Empowerment, Personal Effectiveness and Variation.
  • Quality incidents/stories included in the activities section of each chapter that report true events and their consequences.
  • Also in the activities section are several scenarios that deal with situations that affect quality and that require students to work in groups to solve the posed problem.
  • Examples throughout the chapters build on everyday events in life.
  • Many examples relate to quality problems experienced by industry.

Table of Contents

{{collapseContainerClosed['table-of-contents'] ? 'Show More' : 'Show Less'}}
Preface.
About the Author.
1. Why Quality is Important.
2. How It All Began.
3. The Quality Gurus.
4. ISO 9000 (2000).
5. Total Quality Management.
6. Customer Satisfaction.
7. Employee Empowerment.
8. Teamwork and Teams.
9. Communication.
10. Personal Effectiveness.
11. The Economics of Quality.
12. Quality as a System.
13. The Cost of Quality.
14. Quality Tools (Part 1).
15 Quality Tools (Part 2).
16 Variation.
17 Concepts of Statistical Quality Control.
18 SPC and Control Charts.
19 Process Capability.
20 Epilogue.
Glossary.
References.
Subject Index.

Compare Buying Options

{{collapseContainerClosed['compare-buying-options'] ? 'Show More' : 'Show Less'}}

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['detail_0'] ? 'Show More' : 'Show Less'}}

  • ISBN-10: 1133482651
  • ISBN-13: 9781133482659
  • RETAIL $84.95

  • ISBN-10: 1435482441
  • ISBN-13: 9781435482449
  • RETAIL $204.95
Instructor Next Steps
Students: Buy now