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Overview
PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION prepares students seeking entry-level assistant positions or who are transitioning to a job with greater responsibility. Instruction and activities target new technology and build communication and human relation skills. Emphasis on critical thinking, creative problem solving, and professional development prepare students for challenges they will face in today's global market place.
The seventh edition has been reorganized to offer more thorough coverage of key topics ranging from new technologies, the changing workplace, leadership, and personal finance. This text is packed with professional pointers, technology, and practical activities that prepare students for success in today's global workplace.
- 21st CENTURY SKILLS feature builds critical thinking, problem solving, and collaboration skills that are vital to successful interactions on the job. These skills are applied in activities in leadership, project management, brainstorming, and more.
- COMPLETELY REORGANIZED TABLE OF CONTENTS. This overhaul provides a stronger logical flow and reduces overlap of topics.
- RECORDS MANAGEMENT topics are now organized in two chapters, giving greater coverage of concepts.
- EMPHASIS ON RELEVANT TOPICS. Issues affecting administrative professionals such as self-management, networking, changing workplace roles and responsibilities, job outlook and opportunities, and setting and achieving goals.
- GLOBAL COMMUNICATION CHAPTER EMPHASIZES TECHNOLOGY. Changes in processes and technology impact professionals at work today.
- COVERAGE OF CURRENT TECHNOLOGY. This edition includes up-to-date coverage of contemporary technology such as wikis, blogs, online surveys, voicethreads and how professionals use these tools in today's office. Tech Talk features, end-of-chapter activities and Web exercises teach and apply these technologies.
- END-OF-CHAPTER ACTIVITIES. A wide variety of practical activities emphasize communication, workplace skills and building relationships.
- CourseMate for PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook.
- PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION features practical, real-world learning activities tied directly to critical thinking, team-building, communication, and technology skills.
- Concepts in each chapter are reinforced with meaningful end-of-chapter activities and interactive Web activities.
1. The Workplace - Constantly Changing.
2. Your Professional Image.
3. Workplace Teams.
Part II: WORKFORCE BEHAVIORS.
4. Self-Management.
5. Ethical Theories and Behaviors.
6. Leadership.
7. Customer Service.
Part III: COMMUNICATION ESSENTIALS.
8. Written Communication.
9. Verbal Communication and Presentations.
10. Global Communication - Technology and Etiquette.
Part IV: RECORDS AND FINANCIAL MANAGEMENT.
11. Records Management.
12. Managing Electronic Records.
13. Personal Finance and Investment Strategies.
Part V: PROFESSIONAL RESPONSIBILITIES AND GROWTH.
14. Event Planning.
15. Travel Arrangements.
16. Workplace Mail and Copying.
17. Job Search and Advancement.
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
FOR STUDENTS
Integrated Business Projects
ISBN: 9780538731096
INTEGRATED BUSINESS PROJECTS, 3E is project-based learning within a business scenario setting. The projects emphasize one of the main software applications (word processing, spreadsheets, presentations, and databases), but with integration throughout. This text can be positioned to supplement any software tutorial within the computer applications curriculum. The 3rd edition is updated for Office 2007.
Proofreading and Editing Precision (with CD-ROM)
ISBN: 9780538450454
Proofreading and Editing Precision is a comprehensive, activity-oriented book designed to sharpen proofreading and editing skills. It provides a thorough review of the rules governing language arts and applies them in business documents. Computerized exercises are integrated to give users practice in proofreading, editing, and formatting documents just as they would in everyday situations.