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CHAPTER 1 ORGANIZATION THEORY 1
Introduction 1
Reading 1.1: Studying Organizations 4
Reading 1.2: Accounts of Organizations: Organizational “Structures” and the Accounting Process 8
Reading 1.3: Organization Theory as Critical Science? 11
Discussion Questions 15
Introduction Reference 15
Recommended Further Readings 15
CHAPTER 2 ORGANIZING 17
Introduction 17
Reading 2.1: Organizing and the Process of Sensemaking 20
Reading 2.2: Knowing in Practice: Enacting a Collective Capability in Distributed Organizing 26
Reading 2.3: Managers Divided: Organizational Politics and IT
Management 33
Discussion Questions 37
Recommended Further Readings 37
CHAPTER 3 MANAGING 39
Introduction 39
Reading 3.1: Introducing Critical Theory to Management: Management in Critical Perspective 43
Reading 3.2: Moral Mazes: The World of Corporate Managers 47
Reading 3.3: How do Managers Think? Identity, Morality and
Pragmatism in Managerial Theory and Practice 49
Reading 3.4: Rethinking Management and Managerial Work: Capitalism, Control and Subjectivity 53
Discussion Questions 57
Introduction References 57
Recommended Further Readings 57
CHAPTER 4 STRATEGY 59
Introduction 59
Reading 4.1: The Work of Strategizing and Organizing: For a Practice Perspective 62
Reading 4.2: Post-processual Challenges for the Emerging Strategy-as- Practice Perspective: Discovering Strategy in the Logic of Practice 67
Reading 4.3: Critical Approaches to Strategic Management 70
Reading 4.4: Corporate Strategy, Organizations and Subjectivity: A Critique 78
Discussion Questions 81
Introduction References 81
Recommended Further Readings 82
CHAPTER 5 ORGANIZATIONAL CHANGE AND INNOVATION 83
Introduction 83
Reading 5.1: Manufacturing Consent 86
Reading 5.2: Tightening the Iron Cage: Concertive Control in Self-Managing Teams 89
Reading 5.3: Tales of the Unexpected: Strategic Management and Innovation and Dreams and Designs on Strategy: A Critical Analysis of TQM and Management Control 92
Reading 5.4: Belonging on the Move: Market Rhetoric and the Future as Obligatory Passage 96
Discussion Questions 102
Introduction References 103
Recommended Further Readings 103
CHAPTER 6 HUMAN RESOURCE MANAGEMENT 105
Introduction 105
Reading 6.1: Human Resource Management – Rhetorics and Realities 109
Reading 6.2: Planning for Personnel? HRM Reconsidered 112
Reading 6.3: Foucault, Power/Knowledge, and its Relevance for Human Resource Management 117
Reading 6.4: Developing a Tactical Approach to Engaging with ‘Strategic’ HRM 118
Discussion Questions 121
Introduction References 121
Recommended Further Readings 121
CHAPTER 7 LEADERSHIP AND SYMBOLISM 123
Introduction 123
Reading 7.1: Conceptualizing Leadership Processes: A Study of Senior Managers in a Financial Services Company 127
Reading 7.2: Leadership and the Management of Meaning 132
Reading 7.3: Symbols and Symbolic Behaviour: Definitions and Distinctions 136
Discussion Questions 138
Introduction References 138
Recommended Further Readings 138
CHAPTER 8 POWER, CONTROL AND RESISTANCE 141
Introduction 141
Reading 8.1: Contested Terrain: The Transformation of the Workplace in the 20th Century 145
Reading 8.2: Management Lives: Power and Identity in Work Organizations 146
Reading 8.3: Strategies of Resistance: Power, Knowledge and Subjectivity in the Workplace 150
Reading 8.4: Foucault, Power, Resistance and All That 153
Discussion Questions 157
Introduction References 157
Recommended Further Readings 157
CHAPTER 9 TECHNOLOGY 159
Introduction 159
Reading 9.1: Introduction: Understanding Innovation, Organizational Change and Technology 161
Reading 9.2: Caught in the Wheels: The High Cost of Being a Female Cog in the Male Machinery of Engineering 164
Reading 9.3: In the Age of the Smart Machine: The Future of Work and Power 166
Reading 9.4: Formal Organization as Representation: Remote Control, Displacement and Abbreviation 168
Reading 9.5: Allegories of Creative Destruction: Technology and Organization in Narratives of the E-economy 170
Discussion Questions 175
Introduction References 175
Recommended Further Readings 175
CHAPTER 10 METHODOLOGY 177
Introduction 177
Reading 10.1: Interpreting Qualitative Data: Methods for Analysing Talk, Text and Interaction 179
Reading 10. 2 : Doing Critical Management Research 181
Reading 10. 3 : Refocusing the Case Study: The Politics of Research and Researching Politics in IT Management 184
Reading 10. 4 : Beyond Method: Strategies for Social Research 184
Reading 10. 5 : Coming to Terms with the Field: Understanding and Doing Organizational Ethnography 186
Reading 10. 6 : After Method 188
Reading 10. 7 : Manufacturing the Employee: Management Knowledge from the 19th to 21st Centuries 190
Discussion Questions 193
Introduction References 193
Recommended Further Readings 193
CHAPTER 11 INEQUALITY AND DIVERSITY 195
Introduction 195
Reading 11. 1 : Deconstructing Organizational Taboos: The Suppression of Gender Conflict in Organizations 199
Reading 11. 2 : ‘The Best is Yet to Come?’: Searching for Embodiment in Management 203
Reading 11.3: The Emperor has No Clothes: Rewriting ‘Race in Organizations’ 206
Reading 11.4: The Hidden Injuries of Class 210
Discussion Questions 211
Introduction Reference 211
Recommended Further Readings 211
CHAPTER 12 IDENTITY 213
Introduction 213
Reading 12.1: Management Lives: Power and Identity in Work Organisations 215
Reading 12.2: The Stakes 221
Reading 12.3: When the Sleeper Wakes: A Short Story Extending Themes in Radical Organization Theory 225
Discussion Questions 230
Introduction References 230
Recommended Further Readings 231
CHAPTER 13 CONSUMPTION 233
Introduction 233
Reading 13.1: From the Work Ethic to the Aesthetic of Consumption 236
Reading 13.2: Organisation Theory, Consumption and the Service Sector 241
Reading 13.3: Consumption and Identity at Work 244
Discussion Questions 248
Introduction References 248
Recommended Further Readings 249
CHAPTER 14 POSTMODERNISM 251
Introduction 251
Reading 14.1: Modernism, Postmodernism and Organizational Analysis: An Introduction 254
Reading 14.2: Deconstructing Organizations 257
Reading 14.3: Organization Theory in the Age of Deconstruction: Dualism, Gender and Postmodernism Revisited 261
Discussion Questions 265
Introduction References 265
Recommended Further Readings 265
CHAPTER 15 CORPORATE ETHICS AND RESPONSIBILITY 267
Introduction 267
Reading 15. 1: Business, Ethics and Business Ethics: Critical Theory and Negative Dialectics 270
Reading 15. 2 : Limits to Anthropocentrism: Toward an Ecocentric Organization Paradigm? 273
Reading 15. 3 : Shifting Paradigms for Sustainable Development: Implications for Management Theory and Research 278
Discussion Questions 284
Recommended Further Readings 284
CHAPTER 16 GLOBALIZATION, GOVERNANCE AND CORPORATE SOCIAL
RESPONSIBILITY 285
Introduction 285
Reading 16. 1 : Globalization and Governance: From Statism to Polycentrism 288
Reading 16. 2 : Towards a Political Conception of Corporate Responsibility: Business and Society Seen From a Habermasian Perspective 293
Reading 16. 3 : Structures, Identities and Politics: Bringing Corporate Citizenship into the Corporation 301
Discussion Questions 303
Introduction References 304
Recommended Further Readings 304
INDEX 305
Introduction 1
Reading 1.1: Studying Organizations 4
Reading 1.2: Accounts of Organizations: Organizational “Structures” and the Accounting Process 8
Reading 1.3: Organization Theory as Critical Science? 11
Discussion Questions 15
Introduction Reference 15
Recommended Further Readings 15
CHAPTER 2 ORGANIZING 17
Introduction 17
Reading 2.1: Organizing and the Process of Sensemaking 20
Reading 2.2: Knowing in Practice: Enacting a Collective Capability in Distributed Organizing 26
Reading 2.3: Managers Divided: Organizational Politics and IT
Management 33
Discussion Questions 37
Recommended Further Readings 37
CHAPTER 3 MANAGING 39
Introduction 39
Reading 3.1: Introducing Critical Theory to Management: Management in Critical Perspective 43
Reading 3.2: Moral Mazes: The World of Corporate Managers 47
Reading 3.3: How do Managers Think? Identity, Morality and
Pragmatism in Managerial Theory and Practice 49
Reading 3.4: Rethinking Management and Managerial Work: Capitalism, Control and Subjectivity 53
Discussion Questions 57
Introduction References 57
Recommended Further Readings 57
CHAPTER 4 STRATEGY 59
Introduction 59
Reading 4.1: The Work of Strategizing and Organizing: For a Practice Perspective 62
Reading 4.2: Post-processual Challenges for the Emerging Strategy-as- Practice Perspective: Discovering Strategy in the Logic of Practice 67
Reading 4.3: Critical Approaches to Strategic Management 70
Reading 4.4: Corporate Strategy, Organizations and Subjectivity: A Critique 78
Discussion Questions 81
Introduction References 81
Recommended Further Readings 82
CHAPTER 5 ORGANIZATIONAL CHANGE AND INNOVATION 83
Introduction 83
Reading 5.1: Manufacturing Consent 86
Reading 5.2: Tightening the Iron Cage: Concertive Control in Self-Managing Teams 89
Reading 5.3: Tales of the Unexpected: Strategic Management and Innovation and Dreams and Designs on Strategy: A Critical Analysis of TQM and Management Control 92
Reading 5.4: Belonging on the Move: Market Rhetoric and the Future as Obligatory Passage 96
Discussion Questions 102
Introduction References 103
Recommended Further Readings 103
CHAPTER 6 HUMAN RESOURCE MANAGEMENT 105
Introduction 105
Reading 6.1: Human Resource Management – Rhetorics and Realities 109
Reading 6.2: Planning for Personnel? HRM Reconsidered 112
Reading 6.3: Foucault, Power/Knowledge, and its Relevance for Human Resource Management 117
Reading 6.4: Developing a Tactical Approach to Engaging with ‘Strategic’ HRM 118
Discussion Questions 121
Introduction References 121
Recommended Further Readings 121
CHAPTER 7 LEADERSHIP AND SYMBOLISM 123
Introduction 123
Reading 7.1: Conceptualizing Leadership Processes: A Study of Senior Managers in a Financial Services Company 127
Reading 7.2: Leadership and the Management of Meaning 132
Reading 7.3: Symbols and Symbolic Behaviour: Definitions and Distinctions 136
Discussion Questions 138
Introduction References 138
Recommended Further Readings 138
CHAPTER 8 POWER, CONTROL AND RESISTANCE 141
Introduction 141
Reading 8.1: Contested Terrain: The Transformation of the Workplace in the 20th Century 145
Reading 8.2: Management Lives: Power and Identity in Work Organizations 146
Reading 8.3: Strategies of Resistance: Power, Knowledge and Subjectivity in the Workplace 150
Reading 8.4: Foucault, Power, Resistance and All That 153
Discussion Questions 157
Introduction References 157
Recommended Further Readings 157
CHAPTER 9 TECHNOLOGY 159
Introduction 159
Reading 9.1: Introduction: Understanding Innovation, Organizational Change and Technology 161
Reading 9.2: Caught in the Wheels: The High Cost of Being a Female Cog in the Male Machinery of Engineering 164
Reading 9.3: In the Age of the Smart Machine: The Future of Work and Power 166
Reading 9.4: Formal Organization as Representation: Remote Control, Displacement and Abbreviation 168
Reading 9.5: Allegories of Creative Destruction: Technology and Organization in Narratives of the E-economy 170
Discussion Questions 175
Introduction References 175
Recommended Further Readings 175
CHAPTER 10 METHODOLOGY 177
Introduction 177
Reading 10.1: Interpreting Qualitative Data: Methods for Analysing Talk, Text and Interaction 179
Reading 10. 2 : Doing Critical Management Research 181
Reading 10. 3 : Refocusing the Case Study: The Politics of Research and Researching Politics in IT Management 184
Reading 10. 4 : Beyond Method: Strategies for Social Research 184
Reading 10. 5 : Coming to Terms with the Field: Understanding and Doing Organizational Ethnography 186
Reading 10. 6 : After Method 188
Reading 10. 7 : Manufacturing the Employee: Management Knowledge from the 19th to 21st Centuries 190
Discussion Questions 193
Introduction References 193
Recommended Further Readings 193
CHAPTER 11 INEQUALITY AND DIVERSITY 195
Introduction 195
Reading 11. 1 : Deconstructing Organizational Taboos: The Suppression of Gender Conflict in Organizations 199
Reading 11. 2 : ‘The Best is Yet to Come?’: Searching for Embodiment in Management 203
Reading 11.3: The Emperor has No Clothes: Rewriting ‘Race in Organizations’ 206
Reading 11.4: The Hidden Injuries of Class 210
Discussion Questions 211
Introduction Reference 211
Recommended Further Readings 211
CHAPTER 12 IDENTITY 213
Introduction 213
Reading 12.1: Management Lives: Power and Identity in Work Organisations 215
Reading 12.2: The Stakes 221
Reading 12.3: When the Sleeper Wakes: A Short Story Extending Themes in Radical Organization Theory 225
Discussion Questions 230
Introduction References 230
Recommended Further Readings 231
CHAPTER 13 CONSUMPTION 233
Introduction 233
Reading 13.1: From the Work Ethic to the Aesthetic of Consumption 236
Reading 13.2: Organisation Theory, Consumption and the Service Sector 241
Reading 13.3: Consumption and Identity at Work 244
Discussion Questions 248
Introduction References 248
Recommended Further Readings 249
CHAPTER 14 POSTMODERNISM 251
Introduction 251
Reading 14.1: Modernism, Postmodernism and Organizational Analysis: An Introduction 254
Reading 14.2: Deconstructing Organizations 257
Reading 14.3: Organization Theory in the Age of Deconstruction: Dualism, Gender and Postmodernism Revisited 261
Discussion Questions 265
Introduction References 265
Recommended Further Readings 265
CHAPTER 15 CORPORATE ETHICS AND RESPONSIBILITY 267
Introduction 267
Reading 15. 1: Business, Ethics and Business Ethics: Critical Theory and Negative Dialectics 270
Reading 15. 2 : Limits to Anthropocentrism: Toward an Ecocentric Organization Paradigm? 273
Reading 15. 3 : Shifting Paradigms for Sustainable Development: Implications for Management Theory and Research 278
Discussion Questions 284
Recommended Further Readings 284
CHAPTER 16 GLOBALIZATION, GOVERNANCE AND CORPORATE SOCIAL
RESPONSIBILITY 285
Introduction 285
Reading 16. 1 : Globalization and Governance: From Statism to Polycentrism 288
Reading 16. 2 : Towards a Political Conception of Corporate Responsibility: Business and Society Seen From a Habermasian Perspective 293
Reading 16. 3 : Structures, Identities and Politics: Bringing Corporate Citizenship into the Corporation 301
Discussion Questions 303
Introduction References 304
Recommended Further Readings 304
INDEX 305