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Food and Beverage Service S/NVQ Levels 1 & 2, 1st Edition
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1. Maintain a safe, hygienic and secure working environment
2. Contribute to effective teamwork
3. Give customers a positive impression of yourself and your organisation
4. Maintain food safety when storing holding and serving food
Food Service
5. Prepare, serve and clear areas for table/tray service
6. Provide a trolley service
7. Assemble meals for distribution via conveyor belt
8. Clean and store crockery and cutlery
9. Prepare, serve and clear areas for counter/takeaway service
10. Prepare and clear areas for table service
11. Serve food at the table
12. Provide a silver service
13. Provide a buffet/carvery service
14. Maintain and deal with payments
Drinks Service
15. Prepare and clear the bar and drinks service area
16. Serve alcoholic and soft drinks
17. Prepare and serve cocktails
18. Prepare and serve wines
19. Prepare cellars and kegs
20. Clean drinks dispense lines
21. Receive, handle and store drinks stock
22. Maintain a vending machine
23. Prepare and serve dispensed and instant hot drinks
24. Prepare and serve hot drinks using specialist equipment
Prelims and End matter
Glossary of Culinary Terms and Beverages - and Prelims (foreword, dedication, about the qualification etc)
2. Contribute to effective teamwork
3. Give customers a positive impression of yourself and your organisation
4. Maintain food safety when storing holding and serving food
Food Service
5. Prepare, serve and clear areas for table/tray service
6. Provide a trolley service
7. Assemble meals for distribution via conveyor belt
8. Clean and store crockery and cutlery
9. Prepare, serve and clear areas for counter/takeaway service
10. Prepare and clear areas for table service
11. Serve food at the table
12. Provide a silver service
13. Provide a buffet/carvery service
14. Maintain and deal with payments
Drinks Service
15. Prepare and clear the bar and drinks service area
16. Serve alcoholic and soft drinks
17. Prepare and serve cocktails
18. Prepare and serve wines
19. Prepare cellars and kegs
20. Clean drinks dispense lines
21. Receive, handle and store drinks stock
22. Maintain a vending machine
23. Prepare and serve dispensed and instant hot drinks
24. Prepare and serve hot drinks using specialist equipment
Prelims and End matter
Glossary of Culinary Terms and Beverages - and Prelims (foreword, dedication, about the qualification etc)
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