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Food and Beverage Service: For Levels 1 & 2, 1st Edition | AU/NZ
Starting At $89.95
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Overview
Ensure you have all the essential skills and support you'll need to succeed for the latest in Professional Food and Beverage Service.
Specifically designed with entry level learners in mind, this resource explains all key concepts clearly, and the topics are mapped to units of competency from the SIT13 Training Package.
- Master important service skills with photographic step-by-step sequences
- Grasp important definitions with key terms boxes and a glossary
- Test your understanding with activities at the end of every chapter which will help you prepare for assessment
1: Level One
Investigating the catering and hospitality industry
2: Level Two
The hospitality industry
2: Level Two
Food and beverage operations
1: Level One
Underpinning knowledge and skills
2: Level Two
Service areas and equipment
2: Level Two
Cellar work
2: Level Two
Applying personal workplace skills
2: Level Two
Legislation in food and beverage service
2: Level Two
Health, safety and security
2: Level Two
Food safety
2: Level Two
Principles of customer service
1: Level One
Menu and beverage product knowledge
2: Level Two
Menus and menu planning
2: Level Two
Menu knowledge
2: Level Two
Wine and drink lists
2: Level Two
Non-alcoholic beverages (soft drinks)
2: Level Two
Hot beverages
2: Level Two
Alcoholic beverages
1: Level One
Service skills
2: Level Two
Essential technical skills
2: Level Two
Preparation for service
2: Level Two
Taking customer orders
2: Level Two
Food service skills
2: Level Two
Beverage service skills
2: Level Two
Bookings, billings and revenue control
1: Level One
Annex: Cocktails and mixed drinks
Investigating the catering and hospitality industry
2: Level Two
The hospitality industry
2: Level Two
Food and beverage operations
1: Level One
Underpinning knowledge and skills
2: Level Two
Service areas and equipment
2: Level Two
Cellar work
2: Level Two
Applying personal workplace skills
2: Level Two
Legislation in food and beverage service
2: Level Two
Health, safety and security
2: Level Two
Food safety
2: Level Two
Principles of customer service
1: Level One
Menu and beverage product knowledge
2: Level Two
Menus and menu planning
2: Level Two
Menu knowledge
2: Level Two
Wine and drink lists
2: Level Two
Non-alcoholic beverages (soft drinks)
2: Level Two
Hot beverages
2: Level Two
Alcoholic beverages
1: Level One
Service skills
2: Level Two
Essential technical skills
2: Level Two
Preparation for service
2: Level Two
Taking customer orders
2: Level Two
Food service skills
2: Level Two
Beverage service skills
2: Level Two
Bookings, billings and revenue control
1: Level One
Annex: Cocktails and mixed drinks
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