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PART 1: OPERATING SYSTEMS AND OPERATIONS MANAGEMENT.
1. The Nature of Operating Systems and Operations Management.
PART 2: THE CONTEXT OF OPERATIONS MANAGEMENT.
2. Business and Operations Policy.
3. Operations Management and other Business Functions.
4. Operations Economics and Costs.
PART 3: THE ARRANGEMENT OF FACILITIES.
5. Location of Facilities.
6. The Layout of Facilities and Materials Handling.
PART 4: WORK AND WORK SYSTEMS.
7. Work and Work Methods.
8. Work Measurement and Work Standards.
9. Workplaces, Technology and Jobs.
10. Payment and Incentives.
PART 5: CAPACITY MANAGEMENT.
11. Capacity Managment.
PART 6: OPERATIONS SCHEDULING.
12. Activity Scheduling.
13. Project Management and Network Scheduling.
14. Scheduling for Batch Processing.
15. The Design and Scheduling of Flow Processing Systems.
PART 7: MATERIALS MANAGEMENT.
16. Materials Management and Supply Chains.
17. Inventory Management.
PART 8: THE CONTROL OF OPERATING SYSTEMS.
18. Operations Control Principles.
19. Management of Quality.
20. Quality Control and Reliability.
21. Maintenance and Replacement.
22. Performance Measurement.
Appendix.
1. The Nature of Operating Systems and Operations Management.
PART 2: THE CONTEXT OF OPERATIONS MANAGEMENT.
2. Business and Operations Policy.
3. Operations Management and other Business Functions.
4. Operations Economics and Costs.
PART 3: THE ARRANGEMENT OF FACILITIES.
5. Location of Facilities.
6. The Layout of Facilities and Materials Handling.
PART 4: WORK AND WORK SYSTEMS.
7. Work and Work Methods.
8. Work Measurement and Work Standards.
9. Workplaces, Technology and Jobs.
10. Payment and Incentives.
PART 5: CAPACITY MANAGEMENT.
11. Capacity Managment.
PART 6: OPERATIONS SCHEDULING.
12. Activity Scheduling.
13. Project Management and Network Scheduling.
14. Scheduling for Batch Processing.
15. The Design and Scheduling of Flow Processing Systems.
PART 7: MATERIALS MANAGEMENT.
16. Materials Management and Supply Chains.
17. Inventory Management.
PART 8: THE CONTROL OF OPERATING SYSTEMS.
18. Operations Control Principles.
19. Management of Quality.
20. Quality Control and Reliability.
21. Maintenance and Replacement.
22. Performance Measurement.
Appendix.
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