Elements of Crisis Intervention: Crisis and How to Respond to Them, 3rd Edition

James L. Greenstone, Sharon C. Leviton

Copyright 2011
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Elements of Crisis Intervention: Crisis and How to Respond to Them 3rd Edition by James L. Greenstone/Sharon C. Leviton

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Overview
Meet the Authors
What's New
Features
Table of Contents
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Overview

Designed to help in day-to-day, on-the-scene crisis intervention, ELEMENTS OF CRISIS INTERVENTION: CRISES AND HOW TO RESPOND TO THEM, 3e offers a nuts-and-bolts presentation of the most important information and concepts needed to be an effective crisis worker. Using a practical, hands-on approach, this one-of-a-kind text provides information, strategies, and guidelines in a quick-reference, outline format. The emotional equivalent of physical first aid, crisis intervention is the act of interrupting the downward spiral of maladaptive behavior as skillfully and as quickly as possible--and returning the sufferer to a pre-crisis level of coping. Effective crisis intervention is about management, not resolution. The goal of this text is to present the basic elements of crisis intervention so that they can be applied to varying crisis situations. A concise handbook for helping professionals who work on the front lines of crisis intervention, it is perfect for crisis interveners, first responders, counselors, nurses, disaster responders, EMTs, law enforcement, human service workers, psychologists, social workers, teachers, agency directors, military, and any other professionals who encounter crisis situations.

Meet the Authors

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James L. Greenstone

Dr. James Greenstone is in private clinical and forensic practice. For more than 10 years he served as police psychologist and director of the Psychological Services Unit of the Fort Worth Police Department. Prior to his retirement, he developed, organized, trained, and supervised the department’s Peer Support Team. He has trained peer teams for other police agencies and for the federal government, including the United States Border Patrol. In practice for 40 years, he served as a police officer for more than 30 years. He is certified as a Master Peace Officer, as a Mental Health Peace Officer, and as a Forensic Hypnotist by the Texas Commission on Law Enforcement Officer Standards and Education. Currently, he is a deputy constable and police behavioral health specialist with the Tarrant County Constable’s Office, Precinct 4. He is a licensed professional counselor, a licensed marriage and family therapist, a dispute mediator and arbitrator, and a Diplomate with the American Board of Examiners in Crisis Intervention.

Sharon C. Leviton

Dr. Sharon Leviton is a crisis specialist and dispute mediator in private practice in Fort Worth, Texas. She previously served as an adjunct professor of law at Texas Wesleyan University School of Law and as an individual and family psychotherapist. She has been in practice for 35 years. Dr. Leviton served as executive director for the Southwestern Academy of Crisis Interveners, as a member of the Board of the American Academy of Crisis Interveners, as associate director of the National Training Conference for Crisis Intervention, and as a faculty member of the National Institute on Training in Crisis Intervention. The author of books, articles, papers, training manuals, and editorials in the fields of psychotherapy, crisis intervention, stress management, dispute resolution, and crisis communications, Dr. Leviton has lectured and presented workshops nationally and internationally. She holds degrees in education and crisis intervention.

What's New

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New! The exciting new Third Edition of ELEMENTS OF CRISIS INTERVENTION: CRISES AND HOW TO RESPOND TO THEM emphasizes how critical the careful choice of words is to crisis communications.
New! The book now includes even more vignettes and verbal transactions between intervener and victim, giving students practical insight through realistic examples.
New! New and expanded information on crisis response to disasters is included.
New! Expanded discussions highlight change, loss, and grief as the underpinning of crisis situations.

Features

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Excellent as a stand-alone or supplemental text, the ELEMENTS OF CRISIS INTERVENTION: CRISES AND HOW TO RESPOND TO THEM, 3e offers a condensed and applied discussion of crisis intervention that allows instructors to teach the basic information on crisis intervention in a short amount of time. It is packed with examples and straightforward guidelines for effectively managing crisis situations.
Succinct yet thorough, the text offers up-to-date coverage of what constitutes a crisis, differences between crisis work and counseling, ways to deal with burnout, how to work with children and families, procedures for intervening, mistaken assumptions, special issues and situations, communication techniques, and ethical and legal implications.
Perception and its relevancy to identifying the real crisis situation are emphasized throughout.
The text highlights the relationship between safety procedures and personal and situational awareness, the importance of “inklings”, checklists for immediate use and reference, as well as safety procedures in and out of the office.
In addition to listing the areas covered in the chapters, the table of contents also serves as a step-by-step guide leading readers through the intervention process.
Extremely well organized and user friendly, the text enables interveners to look up material according to the activity they want to perform as well as by the intervener’s role (such as, police officer or therapist). These listings are printed on the inside front and back cover of the book. In addition, the preface provides a helpful description on how to use the book effectively.
The text includes detailed material on how to identify students and adults who are at risk for violent behavior.
Critical Incident Stress Management coverage allows students to understand how mounting unmanaged stress can build to crisis.

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1. Approach to Crisis Intervention.
2. Procedure for Effective Crisis Intervention.
3. Words Matter: Effective Crisis Communication.
4. Team Intervention.
5. Special Issues.
6. Intervener Survival.
7. Children’s Reactions to Crisis.
8. Hot-Line Workers.
9. Family Crisis.
10. The Grief Factor.
11. Disaster Intervention.
11. Legal Implications of Crisis Intervention.
Appendix.
Bibliography.