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Overview
Written by leading scholar and award-winning teacher Julia T. Wood and revised with communications instructor Lisa P. Z. Spinazola, "Interpersonal Communication: Everyday Encounters, Cengage International Edition" 10th Edition, delivers a comprehensive introduction to interpersonal communication by directly relating theory and skills to students' everyday interactions -- effectively equipping them to communicate with people of differing backgrounds and views in the classroom, workplace and beyond. The 10th edition allows more students to find themselves represented in its pages by featuring more varied and inclusive images and student scenarios as well as incorporating more diverse romantic relationships and family configurations. The 10th edition also continues to feature coverage of social media and now includes additional content on communication in the workplace and AI.
- We’ve updated the language, concepts, research and narratives when appropriate, while holding onto the foundational research. The textbook includes new and refreshed student examples to align with the many diverse representations of people and their relationships.
- The text highlights the workplace value of emotional intelligenceby integrating current industry research and real-world examples that show how strong interpersonal communication skills enhance career relevance and demand.
- The text highlights the impact of artificial intelligence (AI) on communication, emphasizing the growing importance of emotional intelligence and interpersonal skills in staying relevant in the workplace and addressing real-world concerns like AI’s role in online dating and social media.
- Bringing chapter concepts to life, the photo program has been updated for the 10th edition and includes a wealth of images that represent the diversity of people and their relationships.
- Enlivening classroom discussions with a wide range of perspectives, commentaries by college students from across the nation highlight their personal experiences, insights and concerns.
- A strong emphasis on ethical issues is embedded throughout the text, enabling students to think through a variety of ethical dilemmas before they confront them in real life. This includes a Thinking Critically question focused specifically on ethics that appears at the end of each chapter.
- Encourages personal application and critical thinking through Assessing Yourself quizzes that help students connect concepts to their own lives and Continuing the Conversation case studies that extend learning with real-life scenarios and dialogue.
- Helping students maximize their study time, each chapter previews content with an easily reviewed set of Learning Objectives (LO) paired with a chapter outline. Each LO has been carefully matched with activities that will demonstrate its mastery.
1. An Introduction to Interpersonal Communication.
2. Communication and Personal Identity.
3. Perception and Communication.
4. The World of Words.
5. The World Beyond Words.
6. Mindful Listening.
Part II: INTERPERSONAL COMMUNICATION AT WORK AND AT PLAY IN RELATIONSHIPS.
7. Emotions and Communication.
8. Communication Climate: The Foundation of Personal Relationships.
9. Managing Conflict in Relationships.
10. Friendships in Our Lives.
11. Committed Romantic Relationships.
12. Communication in Families.
Epilogue: Continuing the Conversation.
Glossary.
References.
Index.